Collister and Glover - Privacy Policy


Privacy image

Privacy Policy

We are committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

The information we collect and how we use it

When you register on our website or with our credit account facility we need to know your name and the name of your Company (if appropriate), postal address, e-mail address, telephone number. We also need to know what type of account you wish to open with us

Our use of cookies and other information gathering

Currently our website only uses session cookies to track your progress around our site and to enable you to logon. You must have Session Cookies enabled to use this site.

The only information we gather from you is your registration details and order information. Credit Card details are not stored on our Servers.

How we protect your information

The internet is not a secure medium. However we have put in place various security procedures as set out in this policy. Your details are stored in a password protected database behind a firewall on our own personal web server. You internet account password is stored in hashed form to increase the security of your account. This means that we don't know your password, only you do. If you forget your password then a new one will be sent to your email address and you are recommended to change that password on your next logon. To log on you will be directed to our SSL login page using 128bit encryption this protects all orders and account changes. We have other forms of protection to keep your transactions safe from attack which are not advisable to make public knowledge in the event of that information aiding prospective attackers.

Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business

Updating your details

If any of the information that you have provided to us changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by using our online contact form or telephoning 01244 288000.

Your consent

Submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes. Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers. (Discuss any specific overseas transfers that are known about, explain the steps taken to ensure adequate protections are in place, and if necessary obtain consent under the Data Protection Act 1998 Sch 4 in relation to these)

How to contact us

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please use our contact us page and complete the online form, or telephone.